In a presentation to a Northeastern University MBA course on offshore outsourcing, Red Bridge Strategy principals Cindy Carpenter and Matthew Sullivan will share recommendations for managing Indian outsourcing engagements. Their discussion will focus on:

• Establishing the right outsourcing delivery model
• Creating the optimal team structure 
• Implementing best practices in global project communications
• Developing a shared understanding of business processes and end-user needs

The discussion is grounded in their experience working in both Pune, India and the US for Capgemini, the global consulting and IT services company.